Customer Registration and Sales Channels

eRate facilitates different sales channels to reach the market. Customer registration takes place either directly in the system, via the API or through web interfaces.

Online registration allows customers to register themselves or let various resellers help them. The system supports features such as credit and address checks, which aid in simplifying a complete registration.

Different resellers can register different products and services for the end user. The system provides the basis for calculating commission when sellers log in with their personal code.

Credit check, welcome letters and SMS

eRate Billing Management supports features such as automatic credit and address checks to ensure a complete registration. Customers receive welcome letters and signup confirmations automatically by paper, email or SMS. Incoming mail or SMS can be linked directly to the customer card. Customer service is easier when all history is easily accessible.