Invoice


eRate collects data from all invoices sources in a single invoice; fixed costs, running costs, partial payments, third party products and credits. Everything is visible on the customer card and in the customer ledger. Our customers create their own invoice design and layout. eRate distributes invoices on paper (through print provider), via email from our system or electronically as e2b or B2B invoices in different formats.

Invoicing – an important channel to customer

For the end user, the appearance, layout and content of the invoice can crucial for choosing power supplier.

eRate collects all cost lines in one single invoice; fixed costs, running costs, partial payments, third party products and credits. Everything is visible on the customer card and in the customer ledger. Our customers create their own invoice design and layout. eRate distributes invoices on paper (through print provider), via email from our system or electronically as e2b or B2B invoices in format of need.

Invoice notification results in more satisfied customers

Expensive invoices annoy customers. Especially when the amount arrives unannounced on an invoice in the mailbox. eRate invoice notification can send the customer a usage notification well before the invoice is produced, so that customers will not be adversely surprised.

Billing and invoice format

Divide your customer base and bill them at different times and with different formats. For example, divide customers into two groups for billing every 14 days to improve cash flow. The invoice format can also differentiate between different customer groups. All in all, this improves customer service when customers are able to receive an invoice in accordance with their desired frequency (monthly/quarterly/bi-annually) and format (email/paper).