Lifecycle of the end user

Customer registration

eRate facilitates multiple sales channels to reach the market. Customer registration takes place either directly in the system or in our online interface. Registration on web allows customers to register themselves or let various resellers help them. The system supports features such as credit and address checks so it is easy to complete a full registration.

Different sellers can register different products or services for the end user. The system provides the basis for calculating commission when resellers log in with personal code.

Customer lifecycle

eRate Billing Management takes care of the entire customer cycle. From registration in the customer system, collecting data, pricing of transactions, 24/7 real-time pricing, and cost collection of all services and products in an orderly invoice. Our system finds easily missing records of customer data and reports deviations continuously.